A calm space
The SPA is a place of rest. Please keep your phone silent, speak softly and do not bring food, alcohol or tobacco into the SPA area. Equipment must be used as instructed by the team.
Opening hours
Every day, from 10:00 to 20:00.
Minimum age
The SPA is reserved for guests aged 16 and over.
Bookings
All treatments require a prior booking, subject to availability. Book online, at the SPA reception, by email (spa@exemplo.pt) or by phone (+351 200 000 000).
Hotel guests who book a treatment may use the wet circuit (sauna, steam room and indoor pool) before or after it. Without a treatment, the wet circuit costs €15.00 per person for 2 hours, for hotel guests only and with a prior booking.
Arrival and late arrivals
Please arrive at the SPA reception 15 minutes before your treatment to fill in the client form and change. If you arrive late, the treatment ends at the scheduled time.
Changes and cancellations
Please let us know as early as possible if you cannot attend. Changes requested up to 48 hours before carry a 50% charge; within 48 hours, or if you do not attend, the full price is charged.
What to wear
Swimwear, pool slippers and a swimming cap are required in the wet area (caps are available at reception for €5). In the treatment area, a bathrobe and slippers are provided; disposable underwear is provided whenever needed. Your therapist always leaves the room while you get ready, and you remain covered with towels during the treatment.
Health
Please tell us about pregnancy, medical restrictions or any special condition when booking. Health information is confidential and used only to adapt your treatment safely.
Sauna, steam room and pool
Use the sauna and steam room in moderation (15 to 20 minutes is usually enough); they are not advised for people with heart or circulation problems or high blood pressure. Showering is required before entering the heated pool. There is no lifeguard: please use the pool responsibly.
Belongings and conduct
Lockers are available; please keep the key with you. The hotel is not responsible for valuables left in the SPA area. Any form of harassment ends the treatment immediately, and the full price is charged.
Changes to these rules
The hotel may update these rules and prices; changes are published on this page.